Wednesday, February 19, 2014 » What's in your shredder?

After you read this, probably your Capital One credit card:

Credit card issuer Capital One isn’t shy about getting into customers’ faces. The company recently sent a contract update to cardholders that makes clear it can drop by any time it pleases.

The update specifies that “we may contact you in any manner we choose” and that such contacts can include calls, emails, texts, faxes or a “personal visit.”

It gets worse:

The company’s contract update also includes this little road apple:

“We may modify or suppress caller ID and similar services and identify ourselves on these services in any manner we choose.”

Now that’s just freaky. Cap One is saying it can trick you into picking up the phone by using what looks like a local number or masquerading as something it’s not, such as Save the Puppies or a similarly friendly-seeming bogus organization.

“Why, yes, we are fundamentally dishonest. What are you going to do about it?”

Not a thing, except of course never to do even a dollar’s worth of business with you ever again, and I don’t care if you offer me zero percent APR in perpetuity and Zooey Deschanel’s cell number besides.


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